Terms of Service

These Terms of Service (“Terms”) govern your access to and use of yards-direct.com and the products, ordering, quoting, and delivery services offered by Yards Direct (“Yards Direct,” “we,” “us,” or “our”). By using the Site or our Services, you agree to these Terms. If you do not agree, do not use the Site or Services.

1. Eligibility and Accounts

You must be at least 18 years old and able to form a binding contract to place orders or request quotes. You agree to provide accurate and complete information when placing an order, requesting a quote, or contacting us, and to keep that information up to date.

2. Orders, Pricing, and Payment

• Prices, availability, and delivery options are shown on the Site and may change without notice. The price you pay is the price displayed at checkout.
• Payment is processed by our payment provider, Square. By submitting payment information, you authorize us to charge the total amount, including any applicable taxes, delivery fees, and credit card processing fees.
• Orders are accepted only after payment is successfully processed. We reserve the right to refuse or cancel any order, including for suspected fraud, pricing errors, or service-area issues.

3. Delivery, Pickup, and Service Areas

• Delivery is available only within our published service areas. Service areas, delivery windows, and same-day cutoffs may change.
• You are responsible for providing accurate delivery instructions and ensuring a clear, accessible drop location at the delivery address.
• Bulk materials (mulch, gravel, topsoil, and similar products) are typically delivered by tipping the load at a location of your choice on the property. We are not responsible for damage to driveways, lawns, sprinkler systems, irrigation, or other surfaces or fixtures arising from the drop location you direct us to use.
• Pickup orders, where offered, must be picked up at the location and within the timeframes specified at checkout.

4. Cancellations, Returns, and Refunds

Because bulk landscape materials are loaded and dispatched on tight schedules, cancellation and refund eligibility depends on the status of your order at the time of your request. Contact us as soon as possible at (512) 277-3156 or mpayne@aproservco.com, and we will work with you in good faith. Bulk materials, once dumped or delivered, are generally non-returnable.

5. Yard Photos and AI Features

If you upload a photo for our yard analysis features, you confirm that you have the right to share the photo and grant Yards Direct a limited license to process it for the purpose of generating recommendations. AI-generated recommendations are estimates only and are not guarantees of fit, coverage, or suitability for your project.

6. Acceptable Use

You agree not to use the Site or Services to:

• Violate any applicable law or regulation.
• Infringe the rights of others or upload content you do not have the right to share.
• Attempt to interfere with, disrupt, or gain unauthorized access to the Site, our systems, or the accounts of other users.

7. Intellectual Property

The Site, including text, graphics, logos, product imagery, and software, is owned by Yards Direct or its licensors and is protected by intellectual property laws. You may not copy, reproduce, or distribute any portion of the Site without our prior written consent, except as permitted by applicable law.

8. Disclaimers

The Site and Services are provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Calculator results, AI photo analyses, coverage estimates, and delivery time estimates are provided as guidance only and may vary based on actual project conditions.

9. Limitation of Liability

To the maximum extent permitted by law, Yards Direct will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly. Our aggregate liability arising out of or relating to these Terms or the Services will not exceed the amount you paid to Yards Direct in the twelve (12) months preceding the event giving rise to the claim.

10. Messaging Terms (SMS)

These Messaging Terms describe the SMS messaging program operated by Yards Direct.

• Program name: Yards Direct.
• Description: When you provide your mobile phone number at checkout, when requesting a quote, when scheduling a delivery, or by otherwise opting in, you agree to receive SMS messages from Yards Direct related to your orders and our Services. Messages may include delivery notifications and arrival windows, order and quote updates, scheduling and rescheduling information, customer service replies, and account or transactional notices.
• Message frequency: Message frequency varies based on your activity (for example, the number of orders or quotes you have in progress).
• Cost: Message and data rates may apply. Yards Direct does not charge for the messages themselves, but your wireless carrier’s standard messaging rates and any applicable data charges will apply.
• Opt-out: Reply STOP to any message we send to unsubscribe from our SMS program at any time. After you reply STOP, we will send a single confirmation message and you will not receive further SMS messages from this program.
• Help: Reply HELP to any message for help, or contact us at (512) 277-3156 or mpayne@aproservco.com, or visit yards-direct.com.
• Carriers: Supported on most major U.S. carriers. Carriers are not liable for delayed or undelivered messages.
• Privacy: We do not sell or share your mobile phone number with third parties for their marketing or other independent purposes. We only use it to send you delivery notifications and operate our Services. See our Privacy Policy for details.

11. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Effective date” at the top of this page. Your continued use of the Site or Services after changes are posted constitutes acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to its conflict of laws principles. Any dispute arising out of or relating to these Terms or the Services will be resolved in the state or federal courts located in Travis County, Texas, and you consent to the personal jurisdiction of those courts.

13. Contact Us

If you have questions about these Terms or our Messaging Terms, contact us at:

Yards Direct
Email: mpayne@aproservco.com
Phone: (512) 277-3156